Procedure to make use of our services
Cubadreamstravels.com will receive your request for travel services in Cuba through the reservations system of our website. You will receive an automatic message with your request ID.
Our commercial agents will be in charge of your request and will check for availability of the services with the providers in Cuba. You will receive an e-mail confirming availability and prices of such items as air tickets, hotel accomodation, transfer, car rental, tourist packages or other services. If any item is not available as requested we will suggest alternative but similar services.
Once you confirm your satisfaction with the reservation details, we will send you an invoice by e-mail. The invoice will include the payments procedures described below. The prices on the invoice will be in USD, but in Cuba all transactions are in Convertible Pesos(CUC).
Payment Instructions
Shall be paid at least one day in advance, through credit card Visa or MasterCard not issued in American Banks, sending a fax authorizing Servicios Global S.A. to charge from your credit card the amount you decide. The rest of the amount could be paid with the same credit card or in cash. Shall be added 5% tax to the total amount.
Fax numbers
In Cuba: (53-7) 861-2870
Data needed
Owner's Name
Credit Card number
Exp. date
Owner's signature
If guarantee payment has not be done one week before arrival date, the reservation could be cancelled.
Any doubt, please contact us |
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